Frequently Asked Questions

Booking & rides

How do I book? Use /book/ — choose ride now, scheduled, airport or chauffeur, see the estimate, and request. Our team confirms the final price before your trip.

Is the estimate the final price? The estimate is computed from our published pricing model (base fare, distance, time, vehicle category, airport/night factors, VAT). Operations confirm the final price before the trip — no hidden charges, ever.

How do I follow my booking? You receive WhatsApp and email updates at each stage, and your full history lives in My Bookings.

Investors & vehicle owners

How do I know my portal numbers are real? Every figure is the live sum of individual operational records — trips, expenses, payroll — each carrying who recorded it and when, protected by an append-only, hash-chained audit log. There is no mechanism to type a “result” into a dashboard.

Are returns guaranteed? No — and be cautious of anyone who says otherwise. You see actual performance; terms are governed by your executed agreement.

Investor vs vehicle owner? An investor funds a vehicle arrangement through Kingdom Drive; an owner places a vehicle they already own under our management. Both receive the full per-vehicle ledger.

Drivers

How is pay calculated? Salary, per-trip commission, incentives and any deductions are itemized per period in your portal — built from the same trip records shown in your performance view.

Data & privacy

Who sees my data? Only you and authorized operations staff. Stakeholder isolation is enforced at the data layer: no investor, owner, driver or customer can ever access another’s records. See our Privacy Policy.